Policies
Breathizen Refund Policy: Returns, Timing and Who to Contact
To get a Breathizen refund, call +1 (302) 200-3480 with your order ID within 60 days of purchase. Mail the bottles with your full name, email and order ID to 590 Madison Avenue, Floor 21, New York, NY 10022, USA, using a tracked service at your own cost. The refund is processed 3-5 business days after the bottles are credited, then takes 5-10 days to reach your card.
Written by the Breathizen editorial teamUpdated
Policy summary
What is the Breathizen refund policy?
Refunds run through the order desk, within 60 days of purchase, after the bottles come back.
| Window | 60 days from the date of purchase |
|---|---|
| Use condition | The sales page says at least 30 days of use; its FAQ says unconditional. Confirm by phone. |
| How to start | Call +1 (302) 200-3480 with your order ID |
| Return address | 590 Madison Avenue, Floor 21, New York, NY 10022, USA |
| Put in the box | Full name, email and order ID |
| Return postage | Paid by the buyer; use a tracked service |
| Refund timing | 3-5 business days after the bottles are credited, then 5-10 days on your card |
| Restocking fee | None mentioned on the sales page |
| Original shipping on 1 bottle | Not stated; ask the order desk |
The policy belongs to the order desk that sells and ships Breathizen. Breathizendaily, the American Breathizen authorized shop, explains it here but cannot approve or send refunds. For the reasons behind the 60-day window, see the guarantee page.
Eligibility
Who can get a Breathizen refund?
You can ask for a Breathizen refund if you bought through the official checkout and you are still inside 60 days from the purchase date. The order desk must be able to find your order by its ID.
- The order was placed through the official checkout.
- Fewer than 60 days have passed since the purchase date.
- You have the order ID, or the name and email used to order.
- You contacted the order desk before mailing anything.
- You can return the bottles in the way the desk asks.
Orders past day 60 fall outside the stated window. If you are close to the deadline, call anyway and ask. The desk decides each case, and a call on day 58 is better than a parcel that arrives with no warning.
How to start
How do you start a Breathizen return?
Every return starts with a phone call. Mailing bottles without one can leave your parcel unmatched.
Gather the details
Have your order ID, purchase date, full name and the email used at checkout in front of you.
Call +1 (302) 200-3480
Tell the BuyGoods order desk you want a refund. Ask how the 30-day use condition is applied to your order.
Ask what to send
Check whether to return opened, unopened and empty bottles, and whether any return code is needed.
Write it down
Note the date, the agent's name and any reference number. Ask for an email that confirms the return.
The sales email, [email protected], also reaches the order desk. Email gives you a written record, while a call is usually quicker.
Return mail
Where do you send a Breathizen return, and what goes in the box?
Send Breathizen returns to 590 Madison Avenue, Floor 21, New York, NY 10022, USA. This address is for returns only; the New York office at 1 Hudson Square is a different address.
What to include
- A note with your full name, email and order ID.
- The bottles the order desk asked for.
- Padding around glass bottles so they do not break.
Who pays postage
Buyer pays return shipping. Use a tracked service. Tracking lets you prove the parcel arrived, which matters because the refund clock starts only once the bottles are credited. Keep the postage receipt and the tracking number until the money is back.
Timing
How long does a Breathizen refund take?
- Parcel delivered
Tracking shows the return reached New York.
- Bottles credited
The desk logs the return against your order ID.
- 3-5 business days
The refund is processed to your original card.
- 5-10 more days
Your card issuer posts the credit to your statement.
Use condition
Does the 30-day use rule affect a Breathizen refund?
It might, which is why the order desk should confirm it first. The sales page says the guarantee applies after at least 30 days of use, yet its FAQ describes the guarantee as unconditional.
We cannot tell you which wording the desk follows. In practice, the safe course is to use the spray as directed for a month before you ask, and to keep a brief log of each day you used it. If you want to stop sooner, perhaps because of a side effect, call and explain. Stop any supplement that causes a reaction, and talk to a doctor about it.
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Order nowDamaged or wrong
What if a Breathizen order arrives damaged or wrong?
Call the order desk right away if a bottle is cracked, leaking or not what you ordered. Damage and wrong items are a delivery problem, separate from changing your mind, so report them as soon as you open the box.
Photograph the outer box, the bottles and the labels. Keep everything, including the packing material, until the desk tells you what to do. Do not mail a damaged bottle back unless you are asked to.
For late or missing parcels, the shipping page lists what to check first.
Other sellers
Can you get a refund for Breathizen bought on Amazon or elsewhere?
The order desk can only refund orders it has on file, so a bottle bought from Amazon, eBay, Walmart or a store goes back to that seller. Their return rules apply, not the 60-day window described here.
We cannot confirm that any marketplace listing is genuine. That is one more reason to buy through the official checkout, where the order ID links your bottles to the desk that issues refunds. See where to buy Breathizen.
Card disputes
Should you file a chargeback for a Breathizen order?
Try the order desk first, and keep a chargeback for when the desk does not respond or does not keep its word. A chargeback asks your card issuer to reverse a charge, and it opens a separate dispute process.
Running a dispute and a return at the same time can confuse both. If you do open one, tell the card issuer about any return already agreed, and share your call notes and tracking receipt.
Your order email, call notes and return tracking number are the evidence in any dispute. Do not throw them away until the refund shows on your statement.
Contacts
Who do you contact about a Breathizen refund?
Use the order desk for anything tied to money or bottles. Our website email has no access to orders.
| Need | Contact | Details |
|---|---|---|
| Start a refund, ask about the use rule | +1 (302) 200-3480 | BuyGoods order desk; have your order ID |
| Written follow-up on a refund | [email protected] | Same order desk, by email |
| Mail the bottles | 590 Madison Avenue, Floor 21, New York, NY 10022, USA | Include full name, email and order ID |
| Page errors, privacy, press | [email protected] | Mon-Fri 9:00am-5:00pm ET; cannot see orders |
More ways to reach us are on the contact page.
FAQ
Breathizen refund FAQ
How do I start a Breathizen refund?
Call the order desk at +1 (302) 200-3480 with your order ID, within 60 days of the purchase date. Ask how the 30-day use condition applies and what to send back. Only mail the bottles after that call, so the return can be matched to your order.
Who pays return shipping for Breathizen?
The buyer pays return shipping for Breathizen. Use a tracked service and keep the receipt, because the refund is only processed after the returned bottles are credited. Whether the original shipping on a single bottle is refunded is not stated, so ask the order desk.
How long does a Breathizen refund take?
A Breathizen refund is processed 3-5 business days after the returned bottles are credited. Your card issuer then takes another 5-10 days to post it. Add the time your parcel spends in the mail, so the whole process can take a few weeks.
How do I return Breathizen?
Call +1 (302) 200-3480 first, then mail the bottles to 590 Madison Avenue, Floor 21, New York, NY 10022. Put a note inside with your full name, email and order ID, pad the glass bottles, and send the parcel with tracking at your own cost.
Is there a restocking fee on Breathizen returns?
The sales page mentions no restocking fee for Breathizen returns. If the order desk mentions any deduction when you call, ask for it in writing before you mail the bottles, and keep a note of who you spoke to and when.
Can I get a Breathizen refund without the order ID?
Yes, the desk may still find your order from the name and email you used at checkout. Search your inbox, spam and promotions folders for the confirmation first, since the order ID makes the call much faster.
How do I make a Breathizen complaint?
Call the order desk at +1 (302) 200-3480 or write to [email protected] with your order ID and a short summary. Keep notes of every reply. If the desk does not resolve it, your card issuer can explain your dispute options.
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the sales page and linked public health sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by an authorized U.S. shop, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about Breathizen
Guarantee
The 60-day Breathizen guarantee in plain words: when the clock starts, the 30-day use rule and how to claim.
Read moreContact
Which Breathizen contact handles orders, refunds, returns and website questions, plus what to have ready.
Read moreShipping
How Breathizen ships, where the tracking number is, what shipping costs, and what to do if a package goes wrong.
Read moreAmerican Breathizen authorized shop
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